The Phil Collins Story
- Oct 14 | Wednesday, 2026 7:30 PM
About the Event
From Collins’ chart-topping years with Genesis to his iconic solo career, The Phil Collins Story brings his legendary catalog to life through powerful visuals, immersive storytelling, world-class musicianship, and state-of-the-art production.
The project was developed and staged by Dean Elliott, creator of the global smash hits The Simon & Garfunkel Story, R.E.S.P.E.C.T – The Aretha Franklin Story and The Life and Times of George Michael. Said Elliot, “It is truly an honor to collaborate on a project celebrating the music of Phil Collins. His work continues to inspire global audiences, and we’re excited to bring that energy to the stage.”
Rising to fame in the 1980s, Phil Collins became one of the most influential artists of his generation, with songs such as “In the Air Tonight,” “Against All Odds,” “Sussudio,” and “Another Day in Paradise,” helping define his musical legacy.
-
Related Links
-
Group Sales
-
Group discounts are available toward select seats for groups of 10 or more. Email groupsales@richmondvenues.com for more information or call 804-592-3401.
We reserve the right to refuse to sell to any customer considered to be a ticket broker, third-party vendor, or scalper.
-
Venue Bag Policy
-
For your convenience and safety, bags that are no larger than 12” x 8” x 6", diaper bags, and medical bags (subject to search upon entry) are permitted inside the venue.
Backpacks, boxes, and laptop bags or briefcases do not apply and will not be permitted into the venue.
Any guests who require ADA or medical accommodations may contact the venue’s administrative office for assistance in advance of your visit. More information can be found here.
-
Etix E-Ticket Delivery
-
Please note all print-at-home and/or mobile-delivery tickets for this performance are on delayed delivery and will be available 7 days prior to the performance date. These tickets will be sent to the email attached to your order from Etix.com.
-
MobileConnect - Assisted Listening Device App
-
Sennheiser Mobile Connect is an application allowing you to utilize your phone as an assisted listening device. This will allow you to plug in headphones, or utilize your existing hear aids depending on their capability to hear the audio of the show in a much more personal way.
Utilizing MobileConnect:
Step 1: Connect to Wifi
Network: MobileConnect
Password: dechearing
Step 2: Download App
For Android Devices:
- Open Google Play Store: Locate and tap on the Google Play Store icon on your Android device.
- Search for the app: Tap on the search bar at the top and enter "Sennheiser Mobile Connect."
- Download the app: Find Sennheiser Mobile Connect in the search results and tap "Install." Accept any permissions if prompted.
- Open the app: Once installed, you can open it directly from the Play Store or find it in your app drawer.
- Choose “Carpenter Theater” and enjoy the show!
For iPhone Devices:
- Open the App Store: Locate and tap on the App Store icon on your iPhone.
- Search for the App: Tap on the search tab at the bottom of the screen and type "Sennheiser Mobile Connect" in the search bar.
- Download the App: Once you find the app in the search results, tap the "Get" button (or the cloud icon if you’ve downloaded it before). You may need to enter your Apple ID password or use Face ID/Touch ID to confirm.
- Open the App: After downloading, tap "Open" to launch Sennheiser Mobile Connect.
- Choose “Carpenter Theater” and enjoy the show!
-
Sensory Inclusive Venue
-
Kulture City sensory bags containing special KCVIP badges, fidget toys, noise canceling headphones and other resources, are available for checkout (at no cost by leaving an ID) at our Concierge desk located in the Dominion Energy Center Box Office Lobby.